Comments on: Ipowerweb Failed Me http://www.dyers.org/blog/archives/2006/09/05/1093/ Helping You Through Right Now Sun, 12 Oct 2008 18:10:08 +0000 http://wordpress.org/?v=2.6.2 By: Melanie Heywood http://www.dyers.org/blog/archives/2006/09/05/1093/#comment-12176 Melanie Heywood Tue, 17 Oct 2006 01:48:55 +0000 http://dyers.org/blog/archives/2006/09/05/1093/#comment-12176 Hi Jon, I hope you have been able to get your site situated and found good hosting...I just switched to Rackspace from ipowerweb because of almost the same situation you had...last Thursday I lost 8 months worth of work because their servers crashed and they "lost all data" and it is not recoverable. I was about to launch my business website today, but couldn't because everything has now gone down the toilet because of their incompetence. I share your anguish about why the hell are we paying a company to host our websites if they are not running backups? It's insane. And they advertise off-site nightly tape backups (a lie) and redundant mirrored content also offsite (also a lie). For this I would have just put a server in my garage and run my site from there. I am now getting the runaround from them, that they had backups but they were done on the same server but on a different drive and both drives failed...one person tells me one thing, one tells me another...it's exhausting...anyway I would RUN AWAY FAST, anyone who encounters ipower or ipowerweb...I can't believe they are still in business. I'm trying Rackspace based on some recommendations and after interrogating them enough to know they DO run backups (nightly) and full backups weekly, and their customer service so far has been "fanatical" as they advertise. I can only hope for the best...best of luck to you... Hi Jon, I hope you have been able to get your site situated and found good hosting…I just switched to Rackspace from ipowerweb because of almost the same situation you had…last Thursday I lost 8 months worth of work because their servers crashed and they “lost all data” and it is not recoverable. I was about to launch my business website today, but couldn’t because everything has now gone down the toilet because of their incompetence.

I share your anguish about why the hell are we paying a company to host our websites if they are not running backups? It’s insane. And they advertise off-site nightly tape backups (a lie) and redundant mirrored content also offsite (also a lie). For this I would have just put a server in my garage and run my site from there.

I am now getting the runaround from them, that they had backups but they were done on the same server but on a different drive and both drives failed…one person tells me one thing, one tells me another…it’s exhausting…anyway I would RUN AWAY FAST, anyone who encounters ipower or ipowerweb…I can’t believe they are still in business.

I’m trying Rackspace based on some recommendations and after interrogating them enough to know they DO run backups (nightly) and full backups weekly, and their customer service so far has been “fanatical” as they advertise.

I can only hope for the best…best of luck to you…

]]> By: Nik http://www.dyers.org/blog/archives/2006/09/05/1093/#comment-11830 Nik Mon, 25 Sep 2006 18:58:58 +0000 http://dyers.org/blog/archives/2006/09/05/1093/#comment-11830 Yeah, I had a problem with them recently too summed up as: Their helpdesk staff wasted my time quizzing me about my MySQL problem, and directing me to the a IPowerweb Help Center (their knowledge database), while there was a known-outage going on. Why not try: http://www.oha.nu/english/hosting.html Yeah, I had a problem with them recently too summed up as:
Their helpdesk staff wasted my time quizzing me about my MySQL problem, and directing me to the a IPowerweb Help Center (their knowledge database), while there was a known-outage going on.

Why not try:
http://www.oha.nu/english/hosting.html

]]> By: Jon http://www.dyers.org/blog/archives/2006/09/05/1093/#comment-11208 Jon Thu, 07 Sep 2006 22:04:05 +0000 http://dyers.org/blog/archives/2006/09/05/1093/#comment-11208 Thanks for the direction, folks. I'll be looking into them immediately. Michelle: I was able to restore that post from my browser cache. It should be up now. Thanks for the direction, folks. I’ll be looking into them immediately.

Michelle: I was able to restore that post from my browser cache. It should be up now.

]]> By: Michelle http://www.dyers.org/blog/archives/2006/09/05/1093/#comment-11197 Michelle Thu, 07 Sep 2006 15:58:33 +0000 http://dyers.org/blog/archives/2006/09/05/1093/#comment-11197 wahhh...the intarnets ate the post to aid and abet my 52 in 52...before I could actually visit the links you so kindly hunted down. i certainly don't want you to have to repost, but if you have those links handy, I'd love to check them out! M wahhh…the intarnets ate the post to aid and abet my 52 in 52…before I could actually visit the links you so kindly hunted down.

i certainly don’t want you to have to repost, but if you have those links handy, I’d love to check them out!

M

]]> By: brian http://www.dyers.org/blog/archives/2006/09/05/1093/#comment-11093 brian Wed, 06 Sep 2006 16:39:09 +0000 http://dyers.org/blog/archives/2006/09/05/1093/#comment-11093 wingsix.com - a division of servercentral.net. they've been my host for almost 10 years, and are bend-over-backwards helpful and rock-solid reliable. i've referred literally dozens of accounts their way, including many of my clients, always with great results. i understand about your lost data, that would really piss me off. i lost the first couple years (1998-99) of my site - partially my own fault, and partially a faulty zip disk - and i've always wished i could recover it. i'm sure it was total garbage... but it was *my* garbage... and i wasn't ready to throw it away yet. wingsix.com - a division of servercentral.net. they’ve been my host for almost 10 years, and are bend-over-backwards helpful and rock-solid reliable. i’ve referred literally dozens of accounts their way, including many of my clients, always with great results.

i understand about your lost data, that would really piss me off. i lost the first couple years (1998-99) of my site - partially my own fault, and partially a faulty zip disk - and i’ve always wished i could recover it. i’m sure it was total garbage… but it was *my* garbage… and i wasn’t ready to throw it away yet.

]]> By: Jim http://www.dyers.org/blog/archives/2006/09/05/1093/#comment-11083 Jim Wed, 06 Sep 2006 07:02:47 +0000 http://dyers.org/blog/archives/2006/09/05/1093/#comment-11083 Losing work, whether or not you thought it was great or not, is always devastating. It's pretty shitty of them to just shrug it off without at least giving you a discount. Losing work, whether or not you thought it was great or not, is always devastating. It’s pretty shitty of them to just shrug it off without at least giving you a discount.

]]> By: n0ia http://www.dyers.org/blog/archives/2006/09/05/1093/#comment-11063 n0ia Wed, 06 Sep 2006 02:48:18 +0000 http://dyers.org/blog/archives/2006/09/05/1093/#comment-11063 I registered my site with 1and1.com, and have recommended their service to numerous people who love their hosting plans and the price as well. I think they have pretty good deals for about $5 a month. It's just $5 a year to register a domain with them. Not sure what you're paying now, but I think it's the least expensive hosting out there that is very good quality. I registered my site with 1and1.com, and have recommended their service to numerous people who love their hosting plans and the price as well.

I think they have pretty good deals for about $5 a month. It’s just $5 a year to register a domain with them. Not sure what you’re paying now, but I think it’s the least expensive hosting out there that is very good quality.

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